Frequently Asked Questions
Everything you need to know about our premium home essentials.
What is the standard shipping timeframe for Aarke products?
We typically process orders within 1-2 business days. Standard shipping takes 3-7 business days depending on your location, and you will receive a tracking number via email as soon as your package departs our warehouse.
What is your return policy for home appliances and accessories?
We offer a 30-day return policy for all unused items in their original packaging. If you are not completely satisfied with your purchase, please contact our support team to initiate a return and receive a full refund.
Do Aarke carbonators come with a warranty?
Yes, all Aarke Carbonators and appliances are covered by a 2-year limited warranty against manufacturing defects. This ensures your home experience remains premium and worry-free.
Are your PET water bottles BPA-free and dishwasher safe?
Our bottles are 100% BPA-free and made from high-quality food-grade materials. To maintain the structural integrity of the bottle, we recommend hand-washing in lukewarm water rather than using a dishwasher.
Which CO2 cylinders are compatible with the Aarke Carbonator?
Our machines are designed to be compatible with standard 60L CO2 cylinders from most major brands, including Sodastream (except for Quick Connect systems) and AGA, ensuring you can easily find refills locally.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.